Proven Managed IT Services
We’re here to help you take the hassle out of IT management, so you can focus on your business. Our offerings include:
Network Monitoring & Care
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it in many cases before you’ve even realized there’s an issue.
Help Desk
Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.
Business Continuity
Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it, even during a network failure or a disaster so you’ll never have to worry about data loss again.
Custom Project Work
We also offer a variety of custom projects designed to help optimize your IT infrastructure including software installations, migrations, setups and configurations, and more. Best of all, our technicians can perform the work overnight or over the weekend; so there’s no interruption or downtime at your office.
Managed IT Service Plans
Starter Plan
Monitoring of Computers, Servers & Supported Networked Devices
Anti-Virus & Malware Protection
Asset, Performance & Ticket Reporting
Managed Patching for Microsoft, Windows, Adobe, iTunes, Safari, Mozilla, and Java
Remote Access
Ticket Access via Portal
Basic Plan
Monitoring of Computers, Servers & Supported Networked Devices
Anti-Virus & Malware Protection
Asset, Performance & Ticket Reporting
Managed Patching for Microsoft, Windows, Adobe, iTunes, Safari, Mozilla, and Java
Remote Access
Ticket Access via Portal
Unlimited Computer Support – New implementations are not included.
Unlimited Server & Network Support – New implementations are not included.
Application, Networked Devices & Smartphone Support – Vendor support is required.
Management of IT Vendors
Plus Plan
Monitoring of Computers, Servers & Supported Networked Devices
Anti-Virus & Malware Protection
Asset, Performance & Ticket Reporting
Managed Patching for Microsoft, Windows, Adobe, iTunes, Safari, Mozilla, and Java
Remote Access
Ticket Access via Portal
Unlimited Computer Support – New implementations are not included.
Unlimited Server & Network Support – New implementations are not included.
Application, Networked Devices & Smartphone Support – Vendor support is required.
Management of IT Vendors
New Implementations – Workstation or network device replacement.
Fractional CIO – IT Budgeting, Management and Planning.
Complete Plan
Monitoring of Computers, Servers & Supported Networked Devices
Anti-Virus & Malware Protection
Asset, Performance & Ticket Reporting
Managed Patching for Microsoft, Windows, Adobe, iTunes, Safari, Mozilla, and Java
Remote Access
Ticket Access via Portal
Unlimited Computer Support – New implementations are not included.
Unlimited Server & Network Support – New implementations are not included.
Application, Networked Devices & Smartphone Support – Vendor support is required.
Management of IT Vendors
New Implementations – Workstation or network device replacement.
Fractional CIO – IT Budgeting, Management and Planning.
Projects Included – Significant upgrades and deployments.
Think about what’s most important in your business today – does technology come to mind?
No matter what your core business is, there’s no denying that technology plays an important role in day-to-day operations. And as we grow more dependent on IT, it’s becoming increasingly-important that your network and systems are online and operating efficiently at all times.
That’s where our Managed IT Services can help.
With proactive remote monitoring and management, we’re able to keep tabs on your IT infrastructure 24×7, 365 days a year and when a problem does arise, our technical experts can quickly resolve it; in many cases before you’re even aware that there was a problem at all.